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How to Open a Cleaning Service Company in Malaysia




How to Open a Cleaning Service Company in Malaysia


Opening a cleaning service company in Malaysia can be a great opportunity! Here's a roadmap to get you started:


1. Planning and Niche Selection


  • Research the market: Understand the competition and what services are in demand. Consider specializing in a niche like eco-friendly cleaning, post-construction cleaning, or carpet cleaning.

  • Business plan:  Create a plan outlining your services, target market, pricing strategy, marketing approach, and financial projections.


2. Business Registration and Legalities


  • Register your business: Decide on a business structure (sole proprietorship or Sdn Bhd) and register with the Companies Commission of Malaysia (CCM).

  • Licenses and permits: Obtain any necessary licenses or permits from your local authorities, which may vary depending on your location.

  • Business bank account: Open a dedicated business bank account to separate personal and business finances.


3. Insurance


  • Public liability insurance: Protect yourself from any accidents or damages that may occur during cleaning services.


4. Operations


  • Equipment and supplies: Invest in high-quality cleaning equipment and eco-friendly cleaning supplies.

  • Recruitment (if needed): Recruit reliable and trustworthy cleaners. Consider background checks and training programs.

  • Scheduling and communication: Develop a system for scheduling cleaning services, communicating with clients, and managing bookings.


5. Marketing and Promotion


  • Develop a brand identity: Create a professional logo and branding that reflects your company's values.

  • Marketing strategies: Utilize online platforms, social media marketing, local advertising, and networking to reach your target audience.

  • Customer service:  Provide excellent customer service to build trust and encourage repeat business.


How Much does a Cleaner Cost in Malaysia


The cost of a cleaning service in Malaysia depends on several factors, but here's a breakdown to give you an idea:


  • Hourly Rate: This ranges from RM25 to RM40 per hour, with Kuala Lumpur averaging slightly higher at RM31 [Expatistan] ([price of hourly rate for cleaning help in kuala lumpur is rm31 expatistan ON expatistan.com]).

  • Package Deals: Companies often offer service packages based on frequency (weekly, bi-weekly, monthly) and property size (studio apartment, bungalow). Prices can start around RM100 for a one-time clean of a small space and go up from there [Kilatpro, Malaysia's Most Reliable & Effective House Cleaning Packages].


Here are some additional factors that can affect the cost:


  • Property size and type: Bigger houses naturally cost more to clean.

  • Frequency of service: Weekly cleaning will be more expensive than a one-time deep clean.

  • Extra services: Services like carpet cleaning, window cleaning, or laundry may incur additional charges.

  • Providing cleaning supplies: Some cleaners might charge extra if they need to bring their own supplies.


Additional Resources


  • Guide to Start a Cleaning Business in Malaysia: [Guide to Start a Cleaning Business in Malaysia ON UniProp uniprop.com.my]

  • Creative Business Ideas for a Cleaning Service in Malaysia: [Creative Business Ideas for a Cleaning Service in Malaysia malaysia brands.com.my]


How Bestar can Help

How to Open a Cleaning Service Company in Malaysia


When opening a cleaning service company in Malaysia, Bestar can provide valuable guidance at different stages of the process:


  • Business plan development:  Help refine your business plan, including market research, financial projections, and marketing strategies.

  • Business structure:  Advise on the most suitable business structure (sole proprietorship or Sdn Bhd) considering factors like liability, taxation, and future growth plans.

  • Compliance: Ensure you understand and comply with relevant regulations and licensing requirements for cleaning businesses in your area.

  • Financial management:  Offer guidance on setting up a budget, bookkeeping practices, and securing financing if needed.

  • Staffing:  Provide insights on staffing strategies, and payroll management.

  • Legal registration:  Assist with registering your business with the Companies Commission of Malaysia (CCM) and obtaining any necessary licenses or permits.

  • Contract review and drafting:  Review and draft contracts with clients and suppliers to ensure they protect your interests.

  • Employment law:  Advise on employment contracts, employee rights, and regulations for hiring and managing staff.

  • Insurance:  Help navigate insurance options like public liability insurance to protect your business from potential risks.


In summary:


  • Bestar focuses on the strategic and operational aspects of starting and running your cleaning service business.

  • Bestar ensures you comply with legal regulations, manage legal risks, and have the necessary legal documents in place.


Here's when to involve us:


  • Early Stage:  Consult Bestar to develop your business plan and understand legalities.

  • Registration and Set-up:  Work with Bestar to register your business, obtain licenses, and draft contracts.





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